SERVICE/CUSTOMER SERVICE
The greatest pleasure I know is to do a good action by stealth, and to have it found out by accident. -- Charles Lamb
"When God measures men He puts the tape around the heart -- not the head!"
"If you can't do great things, do small things in a great way."
"God does not ask about your ability or your inability, but about your availability."
"To expect a life of ease, comfort, and untarnished happiness is to misunderstand the purpose of our existence on earth." -- Carole Mayhall
"Know how to serve in terms of the customer. They don't care what your situation is -- they only care about their situation, their problem. Are you serving them in terms of them or you?" -- Jeffrey Gitomer
"Your customer is anyone who depends on you, or who you depend on for success." -- Brian Tracy
"Make your career a life of service to others and all the good things you desire will come to you." -- Tom Hopkins
"When you make them mad, it's twelve-to-one they'll leave or be leery. It takes 12 positive impressions to overcome one negative one. What do you do to recover from an angry customer?" -- Jeffrey Gitomer
"Whatever your job title, you are in the business of customer satisfaction. Who is your customer?" -- Brian Tracy
"If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune." -- Jim Rohn
"The only certain means is to render more and better service than is expected of you, no matter what your task may be." -- Og Mandino
There lies within most of us an innate quality that compels us to give of ourselves for the good of mankind. -- Clyde G. Kissinger
To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity. -- Donald A. Adams (Rotarian and business leader)
"The word ‘Policy’ should be banned from being spoken to any customer. Ever." -- Jeffrey Gitomer
"Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself." -- Jim Rohn
"If things are not going well with you, begin your effort at correcting the situation by carefully examining the service you are rendering, and especially the spirit in which you are rendering it." -- Roger Babson
"Never criticize, condemn or complain in a conversation with a customer or prospect." -- Brian Tracy
For more quotes on service, go to ...
http://reallifequotes.blogspot.com/2011/05/service-ministry-caring.html
